Payment Terms
Information about all aspects related to financial operations
1. General Provisions
In the Payment Terms, the Service provides information about all aspects related to financial operations.
Free plan
After registering on the Website or in the Bot, the client is automatically activated on a free plan with no time restrictions. This means the Client can use the basic Service features without paying any fees throughout the entire usage period.
By registering on the Website or in the Bot and accepting the Agreement, the Client automatically accepts the Payment Terms.
Payment systems
The Client also acknowledges that payment will be made by issuing invoices through: Stripe, Monobank.
2. Prices and Financial Operations
2.1. Refund conditions
General rule
Any Payment or Balance Top-up is non-refundable, as the Client pays or calculates the required amount for top-up independently.
Exception - 24 hours
If the Client incorrectly calculated the amount needed for Balance Top-up on the Service (Tariff payment for any period is not counted), the Client must contact the Service within 24 hours via Telegram bot: @teleshop_service_bot
The Service has the right to refuse a refund if the Client has violated any accepted terms of the Service, or if the Service is unable to process the refund.
2.2. Prices and Payment Terms
Accepting the Agreement implies agreement that the Client pays for the Service according to the Tariffs listed on the Service website.
Flexible payment
The Client pays for the Service only for the period they plan to use it.
No automatic payments
The Service does not charge any automatic payments from the Client's bank account. The Client pays for the Service only at their own discretion.
Price changes
The Service may change prices for Tariffs and paid services 3 days after notifying the Client by email or via Telegram bot.
If the Client does not cancel their order within 3 days of notification, it means they accept the new prices or changes to the Service.
Payment recipient
The Client also acknowledges that all paid funds will go to the benefit of TECH BUDDIES LTD (company number 15175545, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom).
Payment agent
Payments in Ukrainian hryvnia are collected by TOV TEKHKLASTER (ТОВ «ТЕХКЛАСТЕР», EDRPOU registration number 44959510, 13 Hlybochytska St., Kyiv, 04052, Ukraine), acting as payment agent in the name and in the interests of TECH BUDDIES LTD. The recipient of each particular payment is stated in the payment document. Payments in any other currency are received directly by TECH BUDDIES LTD.
TECH BUDDIES LTD is the party to the Agreement and bears all obligations owed to the Client under the Agreement. The payment agent is not a party to it and acquires no rights or obligations under it. Any request or claim concerning a Payment or the provision of services is received and handled by TECH BUDDIES LTD through the contact channels of the Service, and not by the payment agent.
Currency of Payment
Tariff prices quoted on the Service website are stated in US dollars; the "$" sign in those prices means the US dollar (USD). Where a Tariff price is not quoted on the website, it is set individually and stated in the invoice before that invoice is paid.
The currency of Payment follows the records of the Client's Account, not a choice made by the Client: where the Client has already completed a Payment through Stripe, that Client's Payments are accepted in US dollars; where the Client has not, but was previously given a paid Tariff otherwise than through Stripe, they are accepted in hryvnia; in all other cases they are accepted in US dollars. The Client does not choose the currency of Payment, the payment system or the recipient of the Payment; the Client does, however, choose the Tariff and the period of use, determines the amount of any Balance Top-up, and calculates the amount they pay.
Where a Payment is accepted in US dollars, the invoiced amount is paid by the Client in US dollars. If the Client's card account is held in another currency, the conversion is carried out by the bank that issued that card at that bank's own rate: TECH BUDDIES LTD has no control over that rate and does not reimburse exchange-rate differences or the charges of the Client's bank. A refund, in the cases provided for by the Agreement and these Payment Terms, is made in the currency and in the amount of the Payment received, without recalculation at a different rate.
Where a Payment is accepted in hryvnia, the hryvnia price of the Tariff previously agreed with the Client applies and is stated in the invoice before that invoice is paid. Neither the Service moving to prices in US dollars nor the update of these Payment Terms changes that price of itself; it may subsequently be changed only in the manner set out in the "Price changes" clause. A Payment in hryvnia made to the payment agent constitutes due discharge of the Client's monetary obligation to TECH BUDDIES LTD.
3. Order of Service Provision
Automatic provision
If the Client made a Payment, the service must automatically provide the purchased services to the Client.
Payment issues
If the Client made a Payment but did not receive the purchased services, the Client is obligated to notify the Service via Telegram bot: @teleshop_service_bot
Denial of service
The Service reserves the right to refuse services to a Client who has violated the Service Agreement.
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